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Dashboard

Work

Work Completion

Comparison between completed work and remaining work for each hour

Work status

This helps in understanding where most of the workload is concentrated.

  • Total work submitted

    0

    0
  • Work to finish today

    0

    N/A
  • Completion Rate

    0%

    0
  • Task Rework Rate

    N/A

    N/A
  • Item needs Review

Work list

No records to display

Calls

Calls vs. Work Completed

Compare the number of calls made versus the amount of work completed during specific hourly intervals

Call status

This helps in understanding where most of the calls are concentrated.

  • Total calls

    0

    NaN%
  • Call Completion Rate

    0%

    0
  • Call Transfer Rate

    N/A

    N/A
  • First Call Resolution Rate

    N/A

    N/A
  • Item needs Review

Calls

No records to display