Dashboard
Work
Work Completion
Comparison between completed work and remaining work for each hour
Work status
This helps in understanding where most of the workload is concentrated.
Total work submitted
0
0Work to finish today
0
N/ACompletion Rate
0%
0Task Rework Rate
N/A
N/AItem needs Review
N/A
Review Items
Work list
Number | Title | Work ID | Type | Created | Updated | Stage |
---|---|---|---|---|---|---|
No records to display |
Calls
Calls vs. Work Completed
Compare the number of calls made versus the amount of work completed during specific hourly intervals
Call status
This helps in understanding where most of the calls are concentrated.
Total calls
0
NaN%Call Completion Rate
0%
0Call Transfer Rate
N/A
N/AFirst Call Resolution Rate
N/A
N/AItem needs Review
N/A
Review Items
Calls
Phone Number | Objective | Call Time | Duration | State |
---|---|---|---|---|
No records to display |