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Dashboard

Work

Work Completion

Comparison between completed work and remaining work for each hour

Work status

This helps in understanding where most of the workload is concentrated.

  • Total work submitted

    0

    0
  • Work to finish today

    0

    N/A
  • Completion Rate

    0.0%

    0
  • Task Rework Rate

    N/A

    N/A
  • Item needs Review

Work list

Number
Title
Work ID
Type
Created
Updated
Stage
Calls
Note
No results.

Calls

Calls vs. Work Completed

Compare the number of calls made versus the amount of work completed during specific hourly intervals

Call status

This helps in understanding where most of the calls are concentrated.

  • Total calls

    0

    NaN%
  • Call Completion Rate

    0.0%

    0
  • Call Transfer Rate

    N/A

    N/A
  • First Call Resolution Rate

    N/A

    N/A
  • Item needs Review

Calls

Phone Number
Objective
Call Time
Duration
State
No results.